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February 2, 2017

Table of Contents

Into The Hearthstone Mind: The Four Stages of Competence

Introduction

Hello! My name is Katy and I’m a pretty new Hearthstone player who is still learning the ropes. I come from a background of semi-professional poker, Magic The Gathering, and both business and performance involvement in both the video gaming and general entertainment industry, whereupon I have been successful in all areas. I hope to transfer the relevant skills I have learned in these areas towards professional Hearthstone play, and take you on the journey with me here at Hearthstone Players.

I’m going to start a little off tangent by explaining a well-documented learning cycle in terms that are applicable to Hearthstone. Reading this won’t make you a great Hearthstone player, but it may help you think productively about the way you reason about your performance and progress in the game.

The Four Stages of Competence


You’ve probably heard of the five stages of loss; there also exists a model called the four stages of competence. The stages look like this:

Unconscious Incompetence – You are bad at Hearthstone and you don’t even know it. All the decks you’ve netdecked suck. The opponents always have exactly the answers they need. The RNG is always stacked against you. The current meta is impossible to beat. Arena is pure luck. Does this sound like you? If so, welcome to the pre-learning phase! Somewhat (but not entirely) analogous to denial in the five stages of loss, you have not yet realized that the game is not out to get you: you just aren’t that good at it.

Unconscious incompetence can be coarse as above or more fine-grained. Perhaps you do well at constructed but can never seem to break past 3 wins in arena. You play just the same as you do in constructed and you’re rank 5 on the ladder! In this case it is just one aspect of the game that you haven’t recognized you are flawed in (by the way, you will never win at arena if you play it the same way as constructed).

Conscious Incompetence – You are bad at Hearthstone and you know it. This may sound awful but it is actually the first really important step towards learning. You cannot become proficient at something new until you realize where your weaknesses lie. Conscious incompetence can likewise occur on many levels and this is the phase where you narrow down your problem areas: do you attack face too much, or trade too much? Is your mulligan strategy letting you down? Is your deck a bad match-up for the current meta? Do you always draft bad cards in arena? Once you can identify the weak points, you can start to take corrective action.

Conscious Competence – You are good at Hearthstone but you have to think carefully and in an active way through all of your plays, calculating the damage totals, order of attack and card plays, thinking through possible answers your opponent may have and whether or how to play around them, and so on. You know when you face a shaman that she’ll likely be using the 3-damage Lightning Bolt and 2-3 AoE damage Lightning Storm for early removal, roadblock you with a couple of Feral Spirits and that those innocent-looking totems should probably (generally) be cleared as fast as possible for your own wellbeing. You will remember all of this and handle it fine because you understand the upsides and downsides of each action with the deck archetype you’re using in relation to your opponent’s likely deck archetype.

Unconscious Competence – Playing Hearthstone is now second nature and you can now play through the majority of your games on auto-pilot achieving a respectable win percentage, processing most of your turns quickly, and pausing only to deal with unusual edge cases (board and hand states that occur rarely in normal play, or that require particularly demanding calculations). The more unconsciously competent you are, the less of these edge cases you will need to slow down and switch back to consciously competent mode for. If you fire up your zoolock deck, meet our friend the shaman again, and fire out your Nerubian Eggs and Haunted Creepers to make it unfavourable for her to use her standard removal – yet you do it without thinking about it – and in the same situation against a class without early AoE removal you go for the Flame Imps and Leper Gnomes instead to get that early face damage in – again without consciously thinking about it – you have become unconsciously competent.

Moving forward: Accepting your own weaknesses


Moving from unconscious incompetence to conscious incompetence is mostly a question of stepping back and just looking rationally at the facts:

  • Other people are successfully using the same decks as you
  • Your opponents don’t always have all the answers – it’s just that you remember these games more vividly
  • RNG good and bad luck streaks are evenly distributed across the entire player population in the long run
  • Many other people are at higher ranks than you, therefore the meta is beatable
  • Some people consistently have high win rates in arena, therefore it can’t be pure luck

The point of the bullet list is to highlight the rational facts of reality which can be easily verified. Accept these, and the process of learning can begin in earnest.

By the way, there is no shame in admitting failure. Failure is part of the package when it comes to self-improvement in any area of life; we learn far more from our failures than we do our successes. Try not to think of it as a final result that is negative; merely a stepping stone that we all go through to help obtain a better outcome later, including in Hearthstone!

Moving forward: From incompetence to competence


The process by which people learn varies considerably from person to person, and the problems players encounter with their performance can come from many sources, some of which may be surprising. Real-world issues such as depression can cause just as poor if not worse in-game performance than a lack of skill at the game itself, so consider all possibilities when you try to narrow down why your game isn’t as good as it could be.

Sticking purely to in-game decision-making, a lot of research and introspection may be required. Review your games and try to determine why you lost. Of course, you may not be competent enough to do this: Hearthstone is a game of inches, and a seemingly minor error early in the game can lead to a near-inevitable loss via a kind of butterfly effect cascade. Something as simple as an incorrect use of the coin leaving you with no turn 2 play – for example – can be almost automatically game-ending in some match-ups. If you can’t identify the problem, try to read sites like Hearthstone Players which will have articles tailored to your problem areas, watch popular steamers to see where your plays would differ from theirs, and so on.

Some problems have more concrete solutions than others. Do you have trouble remembering all the hero board wipes and the mana levels they occur at? Try writing them down one at a time as they happen to you in-game. Do you keep forgetting that Auchenai Soulpriest + Circle of Healing combo, or the most popular secrets in the current meta? With all these types of memory problems, taking notes can help. The process of writing something down at the point it happens in the game can help to form an association in your mind, as opposed to if you just make a cheat sheet in advance from a website.

Of course, if I could explain in a couple of paragraphs how to go from being incompetent to competent at Hearthstone, everyone could do it, so instead I’ll be writing an entire series about my ongoing journey between these two stages in Hearthstone specifically, and try to fill your heads with useful tips as we go along!

Moving forward: Why does unconscious competence matter?


Time for an experiment! Try standing up, then walk five paces away from your computer and then five paces back again. Hopefully, that wasn’t too tricky! Now do the same thing again, but this time, think about each of the steps required one at a time just before you take them: the lifting of your upper leg, an outward extension of the lower leg, a slight lean forward, placing the tip of the foot down and so on. The vast majority of people will move very slowly, rigidly and quite awkwardly when trying to walk in this way. This is the difference between conscious and unconscious competence. When you don’t have to think about something to accomplish it, and it becomes second nature, you become much better at it by default and make fewer mistakes.

The road from conscious competence to unconscious competence is the same in Hearthstone as for everything else: relentless practice. Although a lucky few of you may become unconsciously competent at Hearthstone in a 3-figure number of games, the vast majority will need to play many thousands of matches to reach this level. After almost 2,000 tracked matches, I am just starting to feel like I am becoming unconsciously competent with one deck in one meta, but that is certainly subjective.

However long it takes you doesn’t really matter, because if you are still reading this then you are already in the right mindset to improve your game. Let us not forget also that Hearthstone players have different goals and play for different reasons; for many, being proficient is not important as long as they are having fun, and they will be sure to remind us that there is more to life than a virtual card game :-)


Katy will soon be hosting a new regular stream called The Katy Hearthstone Show on Twitch, playing constructed and arena with full draft explanations, summarizing the week’s Hearthstone news, as well as viewer match-ups, comedy drafts and lots more fun stuff in a unique TV show format to differentiate herself from current Hearthstone streams.

Check www.katyhearthstone.com for Facebook, Twitter and YouTube links, and follow the Twitch channel to be notified when the show goes live.

www.katyhearthstone.com
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8 Comments

Leave a Reply

  1. Wlastas says:

    mastered the entire article – “female crying” nothing – poker, introspection stage, blah blah blah.
    And all this is about the game in which 90% of winning depend on how well your deck meets the recommended in the current Meta, plus deck against coca now dropped out to play, plus if you come the right cards at the right time.

    All this nonsense about the training that will turn you into a professional, pure crap – if you have not given Kasparov – that they have no time and you are not going to.

    Play for fun and do not in any way take a seat on the “dope”.
    And in old age granddaughters (unless of course he will) ask – grandfather, and who you were in life – and you tell him – I, John, was a “Professional on the game in the Hearth Stone”

  2. renard_chenapan says:

    Tx for your developped answer 😉
    “The World of Null-A” is an science fiction book which deals with sociological topics.
    If you like to read sociological / philosophical / economical subject, my mentors and best readings are Jürgen Habermas (“The Philosophical Discourse of Modernity”) and Noam Chomsky (” Manufacturing Consent: The Political Economy of the Mass Media”)
    See you ^^

  3. Nuba says:

    Shiiiit!!! Awesome article, nice writing, congratulations on what you just posted here!
    Feel free to add me whenever you need tips or suggestions or anything related to this game!

  4. Ra-V says:

    Excellent article. When I was training judo in Japan, my instructors expressed a similar four-step process to competence, starting with correct form, proceeding to power, then to speed, then to fluidity. It’s quite interesting how closely analogous those concepts are, coming as they do from such disparate fields of endeavor. I’ve found that Hearthstone is actually a great backdrop for practicing and teaching all kinds of things about game theory and negotiation.

    • Very interesting. The four stages of competence were originally a psychology concept, they have since been applied to business, and was something I read about in poker literature when I learned to play that game. Translating it to Hearthstone seemed like a natural idea :)

      I would agree about the teaching; everyone has heard of it, and it’s simple to pick up and play, but very hard to master, just like all the best strategy games.

  5. renard_chenapan says:

    Hello Katy ! Very nice topic !

    I would like to abound in your sense regarding the acceptance of failure. one might even say that victory is conservative whereas failure is progressive ^^

    But I have to say that unconscious competence may have adverse effects because it means that I take my decision based on my past experience (which functions as unconscious process) while no situation is exactly the same as another which may lead to errors in judgment (Aristotelian thought vs non-Ã though).
    If this subject interests you, I recommand you to read “The World of Null-A” from A.E. Van Vogt ^^

    Sorry for my langage, english is not my native :p, worst ! I’m french 😀
    Gonna take a look on your website waiting to read more from you ! 😉
    Have a nice day ^^

    • It is perhaps worth distinguishing between unconscious competence, and ‘habit’. Past experience is not the only deciding factor consolidated into unconscious competence; real-time judgment calls and general game intelligence + game knowledge come in too. But the brain is meant to switch back to ‘conscious competence’ mode when it finds a game situation it can’t cope with automatically by using the data and methodologies it has subsumed into the subconscious mind.

      Compare to habit, where your behaviour is more of a reflex that doesn’t incorporate judgment of the current situation into the equation.

      The danger of unconscious competence is if you become consciously competent at playing in certain ways that are mistakes/misplays so much that you actually become unconsciously competent at a flawed way of playing! This is what people are really referring to when they say you need to ‘unlearn’ something.

      I love human science so I’ll definitely check out the book!